Sales & plans
Choosing a plan, Enterprise limits, invoicing or a security review for procurement.
Helpful to include
- Your website and how many brands you track
- The engines and markets you care about
- Any procurement requirements
Contact
Let’s talk.
Questions about plans, your data, security or working with clients? Pick a topic below — we’ll pre-fill the subject so your message reaches the right person.
Or write to support@example.com
Support
Something not working, a score you want explained, or help setting up prompts and alerts.
Helpful to include
- Your workspace and brand name
- The page or prompt involved
- What you expected, and a screenshot
Security
Report a vulnerability or ask about how we handle your data. Responsible disclosure is appreciated.
Helpful to include
- The affected URL or endpoint
- Steps to reproduce
- The impact you believe it has
Agencies & partnerships
Running AI visibility for clients, reselling, or building on the API and webhooks.
Helpful to include
- Your agency or company
- Roughly how many client brands
- What you’d like to build or offer
Straight to the team
Messages go to the people who build the product, not to a chatbot.
No ticket maze
Reply to our email to continue the conversation; there’s nothing to log into.
No formal SLA
We reply as quickly as we can. Self-serve plans don’t include a response-time guarantee — if you need one, ask about Enterprise.
[01]Before you write
The answer might already be here.
The pages people find most useful when they get in touch.
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Your website
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